Frequently Asked Questions

Everything you need to know about your glow journey with SOLSKIN.

Are SOLSKIN products suitable for sensitive skin?

Yes, our formulas are dermatologist-tested and specifically designed to be gentle yet effective for all skin types, including sensitive skin. We avoid harsh sulfates and synthetic fragrances.

Is your packaging recyclable?

We are committed to sustainability. 90% of our packaging is made from PCR (Post-Consumer Recycled) plastic or glass. Please check the bottom of your bottle for specific recycling symbols.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International shipping can take 7-14 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day 'Glow Guarantee.' If you are not completely satisfied with your purchase, you can return it within 30 days for a full refund or store credit, even if it has been opened.

Do you test your products on animals?

Never. SOLSKIN is a 100% cruelty-free brand. We do not test our finished products or ingredients on animals, nor do we work with suppliers who do.

How can I track my order?

Once your order ships, you will receive a confirmation email containing a tracking link. You can also view your order status by logging into your account on our website.