Returns & Exchanges
At SOLSKIN, we want you to glow with confidence; if you are not completely satisfied with your purchase, you can return your products within 30 days of delivery. Please ensure items are in their original packaging and meet our safety standards for skincare returns.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Securely pack your skincare products in their original box, ensuring all lids are tightened to prevent leakage during transit.
- 3.Attach the Label
Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
- 4.Receive Your Refund
Once our quality control team inspects the items, we will process your refund to your original payment method within 5-7 business days.